Terms of Use
Effective Date: 12/19/2025
This Terms of Use Agreement (“Agreement”) is a legally binding contract between you (“User,” “you,” or “your”) and Cendrin LLC (“Company,” “we,” “us,” or “our”) and governs your access to and use of all the Company’s websites, landing pages, platforms (including but not limited to the Rogue Calibration™ platform), applications, software, automated features, chatbots, artificial intelligence tools, machine-learning systems, large language model-powered features, and all related services and functionality, whether now existing or later developed (collectively, the ‘Platform’). By accessing, browsing, registering for, or using the Platform in any manner, you acknowledge that you have read, understand, and agree to be legally bound by this Agreement. If you do not agree to the terms of this Agreement, you must not access or use the Platform. This Agreement applies to all users of the Platform, including general website visitors, businesses seeking services (“Requesters”), and approved service providers (“Partners”).
1. Platform Description and Neutral Marketplace Role
The Platform is an online business-to-business lead-generation marketplace that facilitates introductions between Requesters and Partners. Requesters may submit requests for services for purposes of quoting, scoping, and pricing (a “Lead”). Partners may review available Leads and may elect, in their sole discretion, to claim a Lead. Upon claiming a Lead, the Partner shall pay the Company a fee for the associated sales opportunity.
The Company operates solely as a neutral intermediary and technology platform. The Company does not perform, provide, control, manage, or assume responsibility for any services offered by users of the Platform. The Company is not a party to any agreement between Requesters and Partners and does not supervise, direct, control, or monitor any services performed by Partners. The Company makes no representations, warranties, or guarantees of any kind, express or implied, regarding the quality, safety, legality, pricing, availability, timing, suitability, or performance of any services. All contractual obligations, payments for services, warranties, liabilities, and disputes arising from or relating to services performed are solely and exclusively between the applicable Requester and Partner.
2. User Categories
Users of the Platform fall into three general categories: (a) general website visitors, who may browse publicly available content without creating an account and without submitting service requests; (b) Requesters, who are businesses seeking services and who submit service requests through the Platform; and (c) Partners, who are Company-approved service providers that may review and claim such requests. Each category of User is subject to the rights, obligations, and restrictions set forth in this Agreement.
3. Eligibility and Business-Only Use
The Platform is intended solely for commercial and business use. By accessing or using the Platform, you represent and warrant that you are at least eighteen (18) years of age, that you are using the Platform on behalf of a business entity with full authority to bind such entity, and that your use of the Platform complies with all applicable federal, state, and local laws and regulations.
4. Accounts
Partners are required to create an account and obtain Company approval prior to claiming any leads. Partners must provide accurate, complete, and current business and contact information as required by the Platform. The Company reserves the right, in its sole discretion, to approve, reject, suspend, or revoke Partner accounts at any time. Company approval of a Partner does not constitute endorsement or guarantee of the Partner or its services.
Requesters may, but are not required to, create an account. Requesters may submit service requests without registering an account.
Users are responsible for maintaining the confidentiality of their login credentials and for all activity occurring under their accounts. Users may deactivate their accounts at any time. The Company may suspend or terminate any account, with or without notice and with or without cause, including, without limitation, for non-payment, fraud, abuse, misrepresentation, security concerns, or violation of this Agreement. Termination does not relieve any obligation incurred prior to termination.
5. Fees, Payments, and Refunds
Partners shall be charged fees solely when a lead is claimed. The Company does not currently charge subscription fees or recurring membership fees. The applicable fee for each lead shall be clearly displayed to the Partner prior to the Partner electing to claim such lead. In order to facilitate on-demand lead-claim payments, Partners authorize the Company and its designated third-party payment processors to securely store the Partner’s payment method for future use in accordance with applicable law and industry security standards. All payments shall be processed through a PCI-compliant payment processor, and the Company does not store full credit card or ACH account information on its own systems.
All fees paid for claimed leads are non-refundable. The Company may, in its sole discretion, issue refunds on a case-by-case basis; however, nothing in this Agreement creates any obligation to do so.
6. No Endorsements; No Agency
The Company does not endorse, certify, or guarantee any Partner or any services provided by a Partner. Nothing in this Agreement shall be deemed to create any partnership, joint venture, agency, employment, or fiduciary relationship between the Company and any User.
7. Advertising
The Platform may display advertisements provided by third parties or curated by the Company. The display of any advertisement does not constitute an endorsement by the Company. The Company may offer limited business-context advertising based on general industry classification, geographic location, or User interactions with the Platform.
8. Third-Party Services, Integrations, and Access Scope
The Platform may utilize or integrate with third-party services, including, without limitation, payment processors, advertising networks, hosting providers, software-as-a-service providers, large language model providers, security vendors, and analytics providers (collectively, “Third-Party Services”). User access to and use of any Third-Party Services is governed solely by the terms and policies of the applicable third party. The Company does not control and shall not be responsible or liable for any acts, omissions, outages, data loss, transaction failures, security incidents, or damages arising from or related to any Third-Party Services.
As of the date of this Agreement, the Platform is accessed solely through the Company’s website and does not include any mobile application, desktop application, application programming interfaces (APIs), plugins, add-ons, or application marketplaces. The Platform does not support social-media-based login and does not embed social media plugins. The Company reserves the right to modify the access methods, interfaces, or technical features of the Platform at any time in its sole discretion.
9. Artificial Intelligence and Automated Tools Disclaimer
The Platform may include features powered by artificial intelligence, machine learning, or large language models. Any outputs generated by such features are provided for general informational purposes only and may be inaccurate, incomplete, or outdated. Such outputs do not constitute professional, technical, legal, regulatory, or compliance advice and shall not be relied upon as such. The Company makes no representations or warranties regarding the accuracy, completeness, or suitability of any AI-generated output, and Users remain solely responsible for verifying all information prior to reliance or use.
10. Acceptable Use and Prohibited Conduct
Users shall not engage in any unlawful, fraudulent, deceptive, abusive, or harmful conduct in connection with their use of the Platform. Without limiting the foregoing, Users shall not submit illegal or misleading content; transmit malware, spyware, ransomware, worms, or other harmful code; engage in spam or junk submissions; scrape, crawl, data-mine, or harvest Platform data; copy Product, Partner or Requestor data and listings; extract competitive intelligence; reverse engineer the Platform; attempt unauthorized access; or otherwise exploit the Platform for unauthorized purposes. The Company may suspend or terminate access immediately for violations of this Section.
11. Intellectual Property
All right, title, and interest in and to the Platform, including, without limitation, all software, source code, object code, databases, data compilations, product and equipment content, text, graphics, images, videos, audio, user interface design, workflows, algorithms, trademarks, service marks, logos, branding, and the related intellectual property rights embodied therein (collectively, the ‘Company IP’), are owned exclusively by the Company or its licensors and are protected by applicable U.S. and international intellectual property laws and treaties. The compilation and arrangement of all content, data and other information found within the Platform and Company IP is also the sole and exclusive property of the Company and its licensors and is protected by U.S. and international intellectual property laws and treaties. The “look and feel” of the Platform and Company IP, meaning, the structure, sequence and layout of the audiovisual components of such technology as perceived by you, including, but not limited to, the color combinations, button shapes, and all other graphical and navigational elements, are also proprietary to the Company and its licensors and are fully protected under U.S. and international intellectual property laws and Treaties. Except as expressly permitted under this Agreement, no right, title, or interest in or to the Platform or Company IP is transferred to any User.
Subject to compliance with this Agreement, Users are granted only a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform and Company IP and incidentally view, print and download the images, text, graphics, photographs, audio, video and other content available within them, provided that you retain all copyright and proprietary notices contained in the original materials or any copies thereof, solely for the User’s internal business purposes and solely in connection with the intended use of the Platform.
Any unauthorized copying, reproduction, extraction, distribution, or use of the Company IP, including for the purpose of training competing systems or creating derivative software, websites or marketplaces, is strictly prohibited.
12. Intellectual Property Notice
Pursuant to the Digital Millennium Copyright Act, the Company has designated the person listed below as its agent to receive notifications of alleged copyright or other intellectual property infringement related to the Platform or Company IP (the “Company Intellectual Property Agent”). The Company respects the intellectual property of others and asks our users to do the same. If you believe that your work has been copied in a way that constitutes infringement, or your intellectual property rights have been otherwise violated, please provide the Company Intellectual Property Agent the following information (the “IP Notice”): (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; (b) a description of the copyrighted work or other intellectual property right that you claim has been infringed; (c) a description of where the material that you claim has been infringed is located in the Platform or Company IP; (d) your address, telephone number and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the applicable intellectual property owner, its agent or the law; and (f) a statement by you, made under penalty of perjury, that the information in your IP Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
The Company Intellectual Property Agent for claims of copyright or other intellectual property right infringement can be contacted at:
Cendrin LLC c/o DMCA Agent
20 New Plant Court, Suite 204
Owings Mills, MD 21117
Email: legal@cendrin.com
13. User Content and Data License
Users retain ownership of their submitted content (each a “Submission”). By submitting any content to the Platform, Users grant the Company a perpetual, worldwide, royalty-free, fully paid, transferable, and sublicensable license to host, store, process, transmit, display, reproduce, modify, analyze, and otherwise use such Submission to operate, maintain, improve, and enhance the Platform and the Company’s business. The Company shall exclusively own all aggregated, anonymized, and derived data. You waive the right to make any claim against the Company or any of its parents, subsidiaries, affiliates, employees, agents, directors, officers, shareholders and successors and assignees related to the Submission, including, but not limited to, unfair competition, infringement, invasion of privacy, negligence, breach of implied contract or breach of confidentiality, and you further waive all moral rights you may have in any materials uploaded or sent to us by you.
You represent and warrant that your Submissions: (a) shall be true, accurate, current, complete and not misleading, (b) shall not violate the rights of any third party, including, but not limited to, intellectual property and proprietary rights, (c) shall not be fraudulent or involve counterfeit or stolen information or items, (d) shall not violate any law, statute, ordinance or regulation, (e) shall not create any liability for the Company, and (f) will not conflict with, result in a breach of, constitute a default under, result in the acceleration of, create in any party the right to accelerate, terminate, modify or cancel, or require any notice under any agreement or arrangement to which you are a party or are bound with a third party. You further represent and warrant that you have the right and authority to make any Submission. You also agree to maintain and promptly update your Submissions by means of the Platform in order to keep that information true, accurate, current and complete.
14. User Representations and Warranties
Users represent and warrant that they own or have all necessary rights, licenses, and permissions to submit content to the Platform and that such content does not infringe any intellectual property rights, violate any law, or breach any confidentiality or contractual obligations.
15. Confidentiality
Each party agrees to maintain the confidentiality of non-public business, technical, and commercial information received from the other party and to use such information solely for purposes permitted under this Agreement, except as required by law.
16. Publicity Rights
The Company may identify Partners and Requesters as users of the Platform and may use their names and logos in the Company’s marketing materials and customer lists. Any Partner or Requester may opt out of such use at any time by providing written notice via email, and the Company will use commercially reasonable efforts to honor such request with respect to future marketing materials. Such use shall not be construed as an endorsement of the Company or its services.
17. Data Retention; Account Deactivation; No Data Return
Users may deactivate their accounts but may not require the deletion of historical transaction records or other Platform data. The Company may retain data as reasonably necessary for legitimate business purposes, including compliance, fraud prevention, dispute resolution, analytics, and financial recordkeeping, in accordance with the Company’s Privacy Policy. The Company shall have no obligation to return, export, restore, or otherwise provide any data to any User.
18. Subcontractors
The Company may utilize subcontractors and third-party service providers in connection with the operation, hosting, maintenance, support, and overall operation of the Platform. Notwithstanding the foregoing, the Company shall remain responsible for the overall delivery of the Platform in accordance with this Agreement.
19. Disclaimer of Warranties
THE PLATFORM IS PROVIDED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA OR CONTENT WILL BE ACCURATE, COMPLETE, OR RELIABLE.
20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE USER’S ACCESS TO OR USE OF THE PLATFORM, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EXCEED THE TOTAL AMOUNT PAID BY THE USER TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOST REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
21. Indemnification
Users shall indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (i) the User’s access to or use of the Platform, (ii) any content submitted by the User, (iii) the User’s violation of any applicable law or regulation, (iv) any dispute between the User and another User, or (v) the User’s breach of this Agreement.
22. Arbitration; Small Claims; Class Action Waiver
Any dispute, claim, or controversy arising out of or relating to this Agreement or the User’s access to or use of the Platform shall be resolved exclusively by final and binding arbitration, except that either party may bring an individual claim in a court of competent jurisdiction for matters that qualify for resolution in small-claims court.
EACH USER KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY AND ANY RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING.
23. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflicts-of-law principles.
24. Force Majeure
Neither party shall be liable for any delay or failure in performance under this Agreement (other than payment obligations) resulting from events beyond its reasonable control, including, without limitation, acts of God, natural disasters, war, terrorism, riots, labor disputes, strikes, shortages of materials or services, governmental actions, epidemics or pandemics, failures of utilities or telecommunications, internet disruptions, cyberattacks, or failures of third-party infrastructure or service providers.
25. U.S. Government End-User Rights
The Platform constitutes “commercial computer software” and “commercial computer software documentation” as such terms are used in applicable U.S. Government regulations, including the Federal Acquisition Regulation (‘FAR’) and Defense Federal Acquisition Regulation Supplement (‘DFARS’). Any use, duplication, disclosure, or modification of the Platform by the U.S. Government is subject to the terms and restrictions of this Agreement and is limited to the rights applicable to commercial computer software and commercial computer software documentation.
26. Assignment
Users may not assign or transfer this Agreement, in whole or in part, without the prior written consent of the Company. The Company may freely assign, transfer, or delegate this Agreement and its rights and obligations hereunder, in whole or in part, without restriction, including in connection with any merger, sale of assets, change of control, reorganization, or similar transaction. Subject to the foregoing, this Agreement shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
27. Notices
All notices, requests, consents, claims, demands, waivers, and other communications under this Agreement (each, a ‘Notice’) shall be in writing and shall be deemed given (i) when delivered by hand, (ii) when received by the addressee if sent by a nationally recognized overnight courier, or (iii) when sent by email if sent during normal business hours of the recipient, or on the next business day if sent after normal business hours.
Notices to the Company shall be sent to the following email address and mailing address (or to such other address as the Company may designate by Notice):
Cendrin LLC Attn: Legal
20 New Plant Court, Suite 204
Owings Mills, MD 21117
Email: legal@cendrin.com
The Company may provide Notices to Users via email to the address associated with the User’s account, by posting a notice on the Platform, or through system notifications. Electronic Notices shall satisfy all legal notice requirements to the extent permitted by applicable law.
28. Entire Agreement; Modifications; Survival
This Agreement, together with the Privacy Policy and any other policies or terms expressly incorporated by reference, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements, understandings, or representations, whether written or oral.
The Company reserves the right to modify this Agreement at any time by posting a revised version on the Platform. The updated Agreement shall be effective upon posting, and the User’s continued access to or use of the Platform after such posting shall constitute acceptance of the modified Agreement.
Any provisions which by their nature should survive termination or expiration of this Agreement shall survive, including, without limitation, provisions relating to intellectual property, data rights, indemnification, limitation of liability, arbitration, governing law, and this Section.